Customer Care Management is your most urgent business need, and a hosted CRM system is the fastest way to do it with the smallest initial investment. A Customer Relations Management System gives your company a decisive competitive edge. A recent Executive Survey by Gartner and Forbes.com found that retaining and enhancing relationships with current customers is the top business issue, followed by attracting new customers. That means CRM must be a top priority for your organization, because CRM systems are designed to help you find customers and ensure customer loyalty.
Magna's hosted CRM solution provides low-risk customer relationship management (CRM), with minimal initial investment. Hosted CRM eliminates the need for in-house IT support, backup headaches, maintenance and investment in hardware and software system updates. With Magna's hosted CRM, you can track and expedite sales, improve marketing and deliver consistently top-notch customer service. Magna's hosted CRM guarantees data security through use of SSL, encryption redundancy and a conscientious backup policy . Begin using Magna's secure hosted CRM solution today and evolve and expand your CRM as needed.
Sales and marketing automation – Hosted CRM will help your sales force and marketing agents work smarter, rather than harder. It gives them centralized account and contact information and opportunities, and sales pipeline management tools. Hosted CRM helps sales and marketing employees capture important customer, lead source and opportunity data that accelerate sales. The hosted, Web based solution is available wherever you and your team members go, and whenever it is needed.
Resolving Issues – Hosted CRM can help automate management of service requests and give your employees and agents up-to-date information on all customer transactions.
Integrating and tracking team efforts – Hosted CRM supports a secure Web based interface that is ideal for multi-user online CRM.